CARE INSTRUCTIONS
DO YOU HAVE A WARRANTY?
-All of our products have 1 year warranty.we’ll take care of your product if any damage to the material occurs. Simply contact usand we’ll send you a replacement.
-Please note: This warranty does not cover lost items, scratches that come with normal wear and tear, improper use or storage of your product, and any modification to your product done by a third party.
HOW MUCH DOES IT COST TO SHIP A TRAMPOLINE?
-Due to the differences in weight and volume of trampolines, the shipping cost for each of our trampolines varies. You can see the specific trampoline shipping fee before payment.
DO YOU CREATE CUSTOM PIECES?
We support customization and wholesale. If you have any questions, please contact us through inbox.
NEED MORE HELP?
-We're committed to making our customers happy. If your question or concern goes beyond what is addressed in our FAQs, please feel free to contact us through the inbox or email us at sales@cnmersco.com and we will aim to get back to you within 2-3 business days.
return&warranty
Return Policy
Unshipped Items Return Policy
25 % restocking fee will be charged for unshipped item returns without valid reason within 30 days of the original order being processed.
Shipped Items Return Policy
For quality or other issues, the Buyer can request a refund or reshipment within 7 days after the end customer has received the item. The reshipment fee will be borne by the Seller.
Warranty Policy
Beginning from the date of delivery, purchased products include a 3 month warranty.In the event of manufacturing defects, the Buyer can request a refund, partial reshipment or full reshipment within the warranty period.
Please note that the warranty policy does not apply to the following situations:
- Damage resulting from negligence, abuse, normal wear and tear or natural disaster and accidents, including but not limited to: burns, cuts, tears abrasions, scratches, watermarks, indentation or pet damage
- Damage resulting from unauthorized modifications, except with written approval from Seller
- Products not purchased through the Giga Cloud Marketplace
- Products with their own individual warranty policy
Documents
Assembly Instructions
PRODUCT DETAILS
BASIC CONFIGURATION
- Product Type:General Item
- Main Color:Black+Green
- Main Material:Steel
- Assembled Length (in.):144.00
- Assembled Width (in.):144.00
- Assembled Height (in.):103.00
- Weight (lbs.):124.12
PACKAGING SIZE/G.W.
- Length (in.):58.66
- Width (in.):18.11
- Height (in.):11.42
- Weight (lbs.):127.51